Terms of service

Effective Date: June 16, 2026

Welcome to Keymra Photo

This website is owned and operated by Keymra Photo. Throughout the site, the terms "we", "us" and "our" refer to Keymra Photo. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including those additional terms, conditions, and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

1. Online Store Eligibility

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your province or territory of residence.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.

2. General Conditions

We reserve the right to refuse service to anyone for any legitimate business reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer over networks in compliance with PCI-DSS standards. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service without express written permission by us.

3. Accuracy, Completeness, and Timeliness of Information

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, or more timely sources of information.

- Product Descriptions & Media

We make every effort to display as accurately as possible the colors, specifications, and images of our products (including mirrorless cameras, lenses, and cinema gear). However, we cannot guarantee that your computer monitor's display of any color or texture will be perfectly accurate.

4. Modifications to the Service and Prices

  • Prices for our products are subject to change without notice.

  • We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

  • We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.

5. Billing, Accuracy of Account, and Canadian Taxes

A. Order Acceptance and Corrections

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made.

We reserve the right to correct any pricing or typographical errors, even after an order has been submitted or processed. If a high-value item is inadvertently listed at an incorrect price due to a system glitch, we reserve the right to cancel the order and issue a full refund.

B. Currency and Canadian Taxes

All prices listed on Keymra Photo are in Canadian Dollars (CAD) unless explicitly stated otherwise. In accordance with Canadian federal and provincial tax regulations, sales tax will be automatically calculated and applied at checkout based on your delivery address. This includes:

  • GST (Goods and Services Tax)

  • HST (Harmonized Sales Tax)

  • PST / QST (Provincial Sales Tax / Quebec Sales Tax), where applicable.

6. Shipping, Title, and Risk of Loss

All purchases made through Keymra Photo are subject to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery of the package to the carrier (e.g., Canada Post, FedEx, UPS).

For high-value cinema and photography gear, we strongly recommend and utilize delivery options that require an adult signature upon delivery to prevent porch theft or unauthorized drop-offs.

7. Third-Party Links & Tools

We may provide you with access to third-party tools or links to third-party websites (such as external financing options or tracking apps) which we neither monitor nor have any control over.

You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools or websites.

8. Prohibited Uses

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content:

  • For any unlawful purpose.

  • To solicit others to perform or participate in any unlawful acts.

  • To violate any international, federal, provincial or territorial regulations, rules, laws, or local ordinances.

  • To infringe upon or violate our intellectual property rights or the intellectual property rights of others.

  • To upload or transmit viruses or any other type of malicious code.

  • To harvest or track the personal information of others.

9. Disclaimer of Warranties; Limitation of Liability

We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.

You expressly agree that your use of, or inability to use, the service is at your sole risk. All products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Keymra Photo, our directors, officers, employees, affiliates, agents, contractors, or interns be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product.

10. Indemnification

You agree to indemnify, defend, and hold harmless Keymra Photo and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

11. Severability

In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service. Such determination shall not affect the validity and enforceability of any other remaining provisions.

12. Governing Law and Jurisdiction

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Canada and the laws of the province in which Keymra Photo operates its principal Canadian business operations, without regard to conflicts of law principles.

Any legal action or proceeding relating to your access to, or use of, the Site or Services shall be instituted in the provincial or federal courts located in that jurisdiction, and you irrevocably consent to the exclusive jurisdiction of such courts.

13. Changes to Terms of Service

You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.

Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

14. Contact Information

Questions about the Terms of Service should be sent to us at:

  • Email: support@keymraphoto.com